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Buying in our online store is easy and fast. Simply choose the product, add it to your cart, fill in your details and choose your payment method.

If you have any difficulty placing your order or browsing our website, please restart your browser. If the problems persist, contact us by sending an email to info@balimba-store.com and our technical team will help you as soon as possible.

Each of our pieces is individually wrapped to guarantee its protection and to ensure that it arrives in perfect condition. If the order is not received as indicated, please do not hesitate to contact us.

Accepted payment methods are:

- Credit or debit card such as VISA, MasterCard, American Express

- PayPal, an international payment operator with which you can also pay by card, regardless of whether or not you have a PayPal account.


If at the time of payment you have any difficulty or error, try the following:

- Use another card

- Check that the requested PIN code is correct

- If it is through PayPal, check that the password is correct

- Delete the cookies, restart your browser and try again

- If problems persist, contact customer service